My friend needs help with her Dell laptop, she can’t hook it up, it says you need a router and she has one but she can’t hook up too it. Can you help me?
Answer by Ben
To connect a router, you have to turn off the modem, plug in the router, turn on the router, and then turn on the modem in that order. If you don’t do it that way, computers won’t be able to connect to the Internet. That may be her problem.