- 720-watt large-capacity food processor with intuitive “on” and “off/pulse” buttons
- 14-cup Lexan work bowl; extra-large feed tube; small and large pushers
- Stainless-steel slicing disc, shredding disc, chopping blade, and dough blade
- Spatula, instruction/recipe booklet, and video included; dishwasher-safe parts
- Measures 7-1/2 by 9-3/4 by 15-3/4 inches; 3-year limited warranty with 5-year warranty on motor
Product Description
Cuisinart Food Processor 14 Cup Brushed ChromeAmazon.com Review
A perfect gift for new homemakers, the food processor has become an integral part of modern cooking, speeding up a multitude of processes, including kneading dough; slicing; chopping; shredding cheese, vegetables, and meat; mincing garlic and parsley; mixing batters; and emulsifying mayonnaise. Cuisinart’s Custom food processor comes with a 14-cup work bowl; five basic attachments for slicing, shredding, chopping, mixing, and kneading; and also features two feed-tube options, one big enough to handle a whole potato. This processor comes with a compact cover for use when the feed tube isn’t needed and a pulse control that allows the desired degree of fineness when chopping and puréeing. Remove the detachable stem for compact storage of discs. All the parts are dishwasher-safe and the motor base wipes clean. In addition, a custom-contoured spatula, a recipe booklet, and a 30-minute video designed to familiarize the new owner with the care and use of the food processor are included. –Victoria Jenkins
Cuisinart DFP-14BCN 14-Cup Food Processor, Brushed Stainless Steel
Bought this food processor because of the famed quality and the three-year warranty that said it covered “food processor”. Everything was going great until I noticed small cracks through the bottom metal chopping blade where it rivets to the plastic hub. All four rivets had the same cracks, three of them went all the way through. The blade was still being securely held with the one rivet, and partially because of the two other rivets. No problem, so I thought. Call to the customer service and was told that the warranty covered everything BUT the metal chopping blade!
“What? Where was that written?”, I asked.
“Well it’s not in the warranty that we give you. We changed our warranty.” Came the reply. “The blade is not part of the food processor.” Quickly came the other explination.
“Great,” I thought to myself, “I should have bought the $79 Wal-mart special.” Then I explained that 1) quite evident to me, and surely any reasonable person, that the expansion rivets holding the upper and lower blade to the plastic hub were too tight (large?) causing radial fracturing of the surrounding metal blade, of which this would be a defect in craftsmanship BEFORE IT LEFT THE FACTORY, not manifesting itself until the present time, 2) the warranty that I have in hand, hence, the warranty I based my decision on whether to buy this product does NOT disclaim any warranty on blades, but INCLUDES the blade by covering “the food processor.” (perhaps they changed this on latter models and defined the food processor as not including a blade, which would make it a “vibrating table weight”?), and 3)you can’t change a contractual relationship such as a warranty without some acceptance on my part of that change, not to mention the fact that Cuisinart offered me nothing in exchange for any such purported change.
A brief silence, a short wait on hold, and a response that his supervisor has just informed him that the blade is not covered under warranty but that cracking around the rivets is covered. I do not agree with the fact that they still maintain that the blade is not part of the food processor. So, BUYER BEWARE, Cuisinart will NOT HONOR their warranty as stated inside the box.
My advise is to buy the $79 WalMart special, and just replace it when it breaks. Not knowing whether Cuisinart is going to find the blade, the cord, the motor, the buttons, or the bowl as “part of the food processor” has me concerned that the warranty is not worth the paper it’s written on. Yes, they honored the warranty, that by law, they would have to do anyhow, but not before dickering with me over the matter. What a PITA!
Rating: 1 / 5
I couldn’t wait to get this food processor, knowing Cuisinart’s reputation for good products. I am disappointed to say that it broke the first time I used it. I made a double batch of bread dough, which I had made many times using my older, smaller food processor from another company. This machine burned right out and I can’t get it to work at all. It doesn’t surprise me, since it is made in China like so many products are these days. It certainly was not the quality I’d expected from such a well known company. What a piece of junk.
Rating: 1 / 5
Its ok…Was disappointed when I opened it and saw it was the wrong color,I ordered red not stainless steel…Thank You
Rating: 4 / 5
I have a lot of Cuisinarts because I use them to make cosmetic products. However, I can’t even get this baby to turn on at all. Safety pusher engaged or whatever. And wouldn’t you know it, I’ve misplaced the instructions and can’t get them online at Cuisinart.com. When you click download instructions a 2 page document comes up in Acrobat. Please just help me get it to turn on. My other Cuisinarts are no problem and they require the safety pusher be engaged too. Any ideas? velvetneedles@hawaii.rr.com
Rating: 1 / 5
Ok, so I’m sure the product is fine; this review is of Amazon Customer Service. I purchased this as a Christmas gift for my mother-in-law. The website notes that this ships in original manufacturer’s packing, but that if you mark it as a gift, it wouldn’t. Well, it was wrapped so that the manufacturer’s info was covered. Yeah, Amazon! However, you forgot to fold the flipping packing receipt so that the contents remained a mystery. My mother-in-law now knows what she got for Christmas. I called to complain, and was offered a whopping $5 for my troubles. FIVE DOLLARS. I have spent lots of money at Amazon this season, and was planning on purchasing a 46′ LCD TV as well. With FIVE DOLLARS off the purchase price of $1600, it is now within my reach. Thanks for nothing, Amazon!
Rating: 1 / 5